You have successfully submitted your testimonial and it will now be processed for review by our administration team
Sam M, Monash University
I am very happy with the service I have received. Communication was quick and my request was dealt with very efficiently.
Wenjie P, Resonance Health
The customer service was fantastic and the agent Savio Christopher provided professional opinion/advice and was very helpful to resolve the issues I raised about the temperature performance of one of your products. Eventually I received the answer from Savio Christopher and placed an order for some further testing of your product. Many thanks. Wenjie Pang from Resonance Health in Perth WA
Apurv K, ANU
Andrea was very patient and helpful. Even though there was a delay in the purchase (for more than 1 year or so) she did not get irritated. I have seen many Sales reps who get so annoyed by queries especially if there is no purchase order in their estimated timelines.
Rose K, Fonterra
James has been awesome to work with. He even arranged sending me photos of the customized bottles which was extremely helpful.
Tim A, University of Auckland
Quick and efficient response. Nate found the exact products I was looking for, and provided a full quote so that I can get our purchasing team to place the order as soon as possible. Thank you!
Peter F, DEDJTR
Kasia S, The University of Sydney
Quick, professional response! Many thanks!
Ron D, CSIRO
Very friendly and helpful finding goods and alternates
Michael C, Queensland Health
Great to deal with. Quote issued very quickly.
Rob L, Deakin Uni - Institute for Frontier Materials
Fast and polite communication.